Consulting: The Era of Experience.
Smarter strategy. Stronger operations. Unforgettable experiences.
Our Services
Fan Experience & Engagement Consulting
Turning fan feedback into loyalty through data, design, and moments that matter.
F.E.P.O. helps organizations unlock the full potential of their fan base through data, strategy, and execution. We bring structure to engagement by defining what matters most — before, during, and after the event.
Our approach combines real-time feedback, data analysis, and journey mapping to identify what fans value most and where friction exists. From implementing scalable survey tools to developing insights dashboards and action plans, we help operators translate feedback into measurable improvements.
We focus on turning insight into impact — enhancing satisfaction, deepening loyalty, and building engagement strategies that keep fans coming back season after season.
Operations & Event Readiness
Strengthening the systems, teams, and strategies that make live events perform under pressure.
We help venue and event leaders strengthen the systems and strategies that power world-class operations. From pre-event planning to live-day execution, F.E.P.O. provides the structure and guidance that keeps teams aligned, efficient, and prepared.
Our expertise spans operations optimization, staffing models, communication flow, and technology integration, ensuring that every department performs seamlessly when the stakes are high. With experience supporting Super Bowl–level and multi-venue environments, we deliver strategies that are practical, proven, and built to perform under pressure.
Go-to-Market Strategy for Technology Vendors
Helping innovators connect with the right partners, audiences, and opportunities in sports and entertainment.
F.E.P.O. helps technology companies position their products as essential solutions for the sports and entertainment industry — not just “nice-to-haves.”
We guide vendors through product-market fit analysis, ensuring offerings align with the real needs of venues, teams, and leagues. Our tailored GTM strategies cover messaging, buyer journey design, sales enablement, and on-site activation planning for industry conferences and events.
Beyond strategy, we help vendors build authentic relationships with decision-makers — connecting them to the right operators, executives, and environments to accelerate adoption and growth.
Strategic Partnerships & Advisory
Guiding leaders to build meaningful collaborations that drive growth and shape the future of live events.
We provide clients with the insight and network awareness needed to navigate the complex sports and entertainment ecosystem. F.E.P.O. helps organizations understand the unique dynamics between venues, leagues, and technology providers, guiding how to engage, collaborate, and scale.
Our role is to facilitate alignment — not transactions — ensuring partnerships are rooted in shared goals and long-term success.
We also advise executives on thought leadership, brand positioning, and strategic communications, helping them stand out as trusted voices and innovators in a competitive marketplace.
Our Affiliations
