Consulting for the New Era
Blending fan experience, operations, and strategy to help venues and vendors thrive.
Consulting for the New Era
Blending fan experience, operations, and strategy to help venues and vendors thrive.
Our Services
Fan Experience & Engagement Consulting
We help organizations unlock the full potential of fan engagement through a comprehensive approach to feedback and data. Our work starts with real-time feedback strategies and implementation, ensuring that every voice is heard when it matters most. From there, we apply data analysis to turn insights into actionable improvements that enhance both the fan and operator experience. By mapping the fan journey before, during, and after events, we identify opportunities to remove friction, create memorable moments, and strengthen connections. The result is a foundation for loyalty and repeat engagement strategies that keep fans coming back season after season.
Operations & Event Readiness
Our team brings deep expertise in venue operations and optimization, helping organizations streamline processes for maximum efficiency and fan satisfaction. With a focus on crowd flow and ingress/egress strategies, we help operators design safe, seamless entry and exit experiences that elevate the overall event experience. Backed by operational audits of large-scale live events — including Super Bowl–level productions — our recommendations are practical, proven, and built to perform under pressure.
Go-to-Market Strategy for Technology Vendors
We guide technology companies in positioning their products as must-have solutions for the sports and entertainment industry, rather than “nice-to-haves.” Through product-market fit analysis, we ensure offerings align with the real needs of venues, teams, and leagues. Our tailored go-to-market strategies cover everything from messaging and buyer journeys to sales playbooks, equipping vendors with the tools to break through. We also provide event and conference strategy, advising on which gatherings to prioritize, how to activate on-site, and what panels or topics will resonate most with decision-makers. Finally, we offer practical advisory on relationship building, helping vendors connect with the right operators and executives to accelerate adoption and growth.
Strategic Partnerships & Advisory
We provide guidance on navigating the sports and entertainment ecosystem, helping clients understand the unique dynamics of venues, leagues, and teams. Our role is to facilitate connections between technology providers and operators in a way that fosters collaboration and adoption — without acting as a broker. In addition, we support executives with thought leadership and positioning strategies, ensuring their voice and expertise stand out in a competitive market.
Our Affiliations
